FAQ

What do you do?

We craft your style. We design, build, and install custom furniture, dining tables, kitchen islands, built-ins, cabinetry, closets, and more! We offer free consultations for all of our clients. 

What is your typical process for working with a new customer?

Initially a consultation with prospective clients is required to determine all the details of the new project to get an accurate quote and to establish a line of communication for both of us. We will talk with you about your ideas and inspirations and sketch a working design. Once our initial design and material choice is approved we can get you an "All-In" quote.

What is an "All-In" quote?

An "All-In" quote is the final price that you pay. It includes materials, fabrication, finishing, delivery, installation, and taxes where applicable. We don't add any more costs to your "All-In" quote once the design and installation process is approved. 

Who is Cincinnati Wood Collaborative?

CWC is currently comprised of four full time furniture makers. David Bach is the owner and has been operating CWC since 2015. Sloan Cashion, Andrew Mersmann, and Bob Winslow round out our team. We are all former chefs who made a career change because of our love of craftsmanship that cooking offered, but also because of the love for our families and time to spend with them that cooking could not offer. We can offer cooking advice at any time upon request as well.

What types of customers have you worked with?

Whether business or residential, our clients recognize our attention to quality and service. We recognize that no two jobs are the same and we approach each project with the goal to create something unique.

What questions should customers think through before talking to professionals about their project?

Details, details, details. Everything we do is designed and planned before the work is started so even the smallest details need to be considered. If you're not sure where to start, please send us an email with some inspiration photos of what you want and we can guide you to getting it made!

 What is the lead time?

Our lead time is typically 8-12 weeks depending on the size of the project and our current schedule of projects. Once we begin consulting with a new client, we can update our lead times and provide a date that we can deliver. 

What are payment terms?

Payment terms can vary for different jobs depending on the scope, timeline, location, etc. We often require a 10% deposit to commence each project.

Where do you source your lumber?

Our lumber comes from an Ohio run mill that is a Certified Master Logging Company according to the standards set by the Ohio Forestry Association. This means our timber is from privately commissioned lands that is harvested to avoid ecological hazards associated with clear cutting.

Why is it more expensive than furniture from other stores?

This is because we are not a furniture store. We are custom furniture makers. The price of your furniture is the sum of the costs of design, procurement, storage, milling, maintenance, machinery, skilled labor, fabrication, finishing, delivery, and taxes. We believe the value that comes with a piece of heirloom-quality handmade furniture outweighs the short term savings you may find in a piece of furniture that comes from suspect sources. The flow of products and actual costs associated with your project are open to all of our clients at any time.